Managed Service ProviderMelbourne MSP Melbourne
Managed services

Managed services in Melbourne, all on one line

Six services, every one of them included for every client. Five are covered by the $150 per user fee. The sixth, hardware and licences, is passed through at cost.

  1. Stop 01Included

    Managed IT support and help desk

    A help desk your staff can call without anyone counting tickets, backed by patching and monitoring that stop most problems from starting.

  2. Stop 02Included

    Modern Workplace and Microsoft 365

    Microsoft 365, Intune, Entra ID and Windows Autopilot implemented as part of the monthly fee, written down, and kept tidy after go-live.

  3. Stop 03Included

    Cyber security with a 24/7 SOC

    Defender for Endpoint P2 on every managed device, a human security operations centre watching around the clock, and a baseline mapped to the Essential Eight.

  4. Stop 04Included

    Backup and recovery

    Mail, SharePoint, OneDrive and Teams copied to independent storage outside your tenant, with restore tests on a schedule.

  5. Stop 05At cost

    Zero-markup hardware and licences

    Laptops, phones and Microsoft licences sold to you at the price we pay. The monthly per-user fee is the only way we make money.

  6. Stop 06Included

    IT planning and documentation

    A quarterly roadmap conversation, a documentation register reviewed monthly, and someone who makes the calls to your other vendors.

How it fits together

One baseline, one fee, one register.

Every client gets the same security baseline, the same device standard and the same documentation register. Your monthly report covers all of it in one place.

New to the idea? Start with what a managed service provider does, or see what managed services cost in Melbourne.

Find out what your IT should cost.

Give us a rough headcount and a picture of your current setup. We reply within one business day with a straight answer, including when we are not the right fit.

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