Managed Service ProviderMelbourne MSP Melbourne
Stop 03 ยท Included

Cyber security with a 24/7 SOC

Every client gets the same security baseline, and a human security operations centre watches it day and night. If an alert fires at 2am on a Sunday, a person triages it.

The baseline on every tenant

  • Microsoft Defender for Endpoint P2 on every managed device.
  • A 24/7 security operations centre staffed by people, covering endpoints, identity and phishing simulation.
  • Attack surface reduction rules to block common malicious macro and script behaviour.
  • Conditional Access with multi-factor authentication enforced and legacy authentication blocked.
  • Independent Microsoft 365 backup held outside your tenant. See backup and recovery.

The baseline is mapped to the ACSC Essential Eight, which gives you a clear starting point when an insurer, auditor or larger customer asks how you manage cyber risk.

What happens when an alert fires

The SOC triages security alerts 24/7, including weekends. An analyst decides whether it is real, contains an affected device if needed and hands it to our engineers. You hear what happened and what was done in plain language.

Why it is in the base fee

Round-the-clock monitoring is often sold as an add-on, which means the businesses least able to absorb an incident are the ones that go without it. We include it for every user at $150 per user, per month.

Find out what your IT should cost.

Give us a rough headcount and a picture of your current setup. We reply within one business day with a straight answer, including when we are not the right fit.

Get a quote